Support and privacy information for Exam Ready and Vale Investigations.
For support with either app, please email:
ExamReadyFA@outlook.com
When contacting support, please include the name of the app, your device model, iOS/iPadOS version, and a brief description of the issue.
Vale Investigations does not require an account and does not ask you to provide personal information.
Vale Investigations does not use advertising, third-party analytics or cross-app tracking.
Vale Investigations does not sell or share personal data.
Game progress, completed investigations and app preferences are stored locally on your device so that you can continue your investigation later.
This information is not sent to us.
The current version of Vale Investigations does not contain in-app purchases.
If paid investigations or other purchases are introduced in a future version, payments will be handled through Apple’s App Store systems and this privacy policy will be updated where necessary.
Vale Investigations is not designed to collect personal information from children or adults.
Exam Ready does not require an account and does not ask users to provide personal information directly to us.
Exam Ready may use anonymous, non-personally identifying usage information to help understand app performance and improve the user experience.
This information is not used to identify individual users or for advertising.
App preferences and progress may be stored locally on your device so that the app can remember your settings and activity.
Where Exam Ready offers purchases, transactions are processed by Apple through the App Store.
We do not receive your payment-card details.
Exam Ready is an independent revision aid. It is not affiliated with, endorsed by, or operated by any professional examination body unless expressly stated within the app.
Where an app uses an Apple service or another third-party service, that service may process information under its own privacy terms.
The app-specific sections above describe the services currently relevant to each app.
Information stored only on your device remains there until you remove it through the app, delete the app, or erase the device data.
If you contact us by email for support, your message will be handled only as necessary to respond to your enquiry and maintain appropriate support records.
We may update this page if either app changes, including where new features, analytics, purchases or online services are introduced.
The latest version will always be published at this URL.
If you have any questions about support or privacy, contact:
ExamReadyFA@outlook.com
Last updated: 27 September 2026